UHNWI Luxury Watch Concierge

Richemont Iberia SL; Costa Mesa (CA); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Health benefits

401(k) with match

Paid time off

Volunteer days off

Job summary

Richemont seeks a Sales Associate for its boutique in the United States to drive sales and deliver exceptional client service to a discerning, high-net-worth clientele. You will weave brand storytelling with bespoke experiences, strengthening loyalty and engagement across events, social platforms, and one-to-one interactions.

The role emphasizes relationship-building with UHNWI clients, adherence to brand standards, and active involvement in daily boutique operations to ensure a premium customer

Qualifications

• Bachelor’s degree or equivalent preferred.
• Travel required 40%.

Responsibilities

• Achieve boutique monthly and annual sales turnover in line with Roger Dubuis strategy.
• Cultivate and develop a network of loyal clients.
• Provide excellent customer service and after-sales experience to clients.
• Deliver bespoke experiences for UHNWI clients to keep them engaged with the brand.
• Share the Roger Dubuis story and commitment to quality with clients.
• Generate new business opportunities through community events and social media outreach.
• CRM: enrich customer database, communicate novelties, events and campaigns.
• Maintain high standards of boutique presentation and secure merchandise.
• Follow Maison policies on security, consignments, after-sales services, and valuations.

Skills

Entrepreneurial mindset

Team player

Organizational skills

Interpersonal communication

Proactive

Education

Bachelor’s degree or equivalent

Job description

Richemont seeks a Sales Associate for its boutique in the United States to drive sales and deliver exceptional client service to a discerning, high-net-worth clientele. You will weave brand storytelling with bespoke experiences, strengthening loyalty and engagement across events, social platforms, and one-to-one interactions.

The role emphasizes relationship-building with UHNWI clients, adherence to brand standards, and active involvement in daily boutique operations to ensure a premium customer