Luxury Watches Sales & Purchasing Pro – NYC

Richemont; New York (NY); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Commission

Medical, dental, vision

401(k) with employer match

Health savings account

Paid time off

Wellness reimbursement

Volunteer days

Job summary

Richemont Iberia SL in New York welcomes experienced sales professionals to join our luxury watch showroom. You will manage appointments, negotiate prices including part exchanges, and guide customers through the full sales process from contact to after-sales.

The role emphasizes compliance with HQ procedures, strong stock control, and delivering exceptional service. Join a multi-brand luxury retailer, benefit from a generous commission scheme, and comprehensive health and wellbeing programs.

Qualifications

• Experience using KPIs in a sales role.
• Strong negotiation skills, including handling part exchanges.
• Ability to take in technical information and follow instructions precisely.
• Target-oriented, motivated and results driven.
• Excellent interpersonal skills and a polite manner.
• Highly organized with the ability to prioritise workload.
• Strong verbal and written communication.
• Ability to adhere to company policies and health/safety guidelines.
• Experience in one-to-one customer sales in a retail setting.

Responsibilities

• Manage appointments via diary system and follow appointment-only policy.
• Buy, sell and negotiate prices of watches to secure best margins.
• Ensure compliance with sales, financial and security procedures.
• Welcome customers and provide excellent service during viewings.
• Manage the full sales process from contact to after-sales.
• Understand stock control procedures and perform daily/monthly stock takes.
• Handle live orders post-payment and respond to after-sales queries.

Skills

KPI experience

Negotiation

Attention to instructions

Results driven

Personable

Organized

Communication

Policy adherence

Retail sales

Job description

Richemont Iberia SL in New York welcomes experienced sales professionals to join our luxury watch showroom. You will manage appointments, negotiate prices including part exchanges, and guide customers through the full sales process from contact to after-sales.

The role emphasizes compliance with HQ procedures, strong stock control, and delivering exceptional service. Join a multi-brand luxury retailer, benefit from a generous commission scheme, and comprehensive health and wellbeing programs.