Sales & Purchasing Advisor

Richemont Iberia SL; New York (NY); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Commission

Medical, dental, vision

401(k) with employer match

Health savings account

Paid time off

Wellness reimbursement

Volunteer days

Job summary

Richemont Iberia SL in New York welcomes experienced sales professionals to join our luxury watch showroom. You will manage appointments, negotiate prices including part exchanges, and guide customers through the full sales process from contact to after-sales.

The role emphasizes compliance with HQ procedures, strong stock control, and delivering exceptional service. Join a multi-brand luxury retailer, benefit from a generous commission scheme, and comprehensive health and wellbeing programs.

Qualifications

• Experience using KPIs in a sales role.
• Strong negotiation skills, including handling part exchanges.
• Ability to take in technical information and follow instructions precisely.
• Target-oriented, motivated and results driven.
• Excellent interpersonal skills and a polite manner.
• Highly organized with the ability to prioritise workload.
• Strong verbal and written communication.
• Ability to adhere to company policies and health/safety guidelines.
• Experience in one-to-one customer sales in a retail setting.

Responsibilities

• Manage appointments via diary system and follow appointment-only policy.
• Buy, sell and negotiate prices of watches to secure best margins.
• Ensure compliance with sales, financial and security procedures.
• Welcome customers and provide excellent service during viewings.
• Manage the full sales process from contact to after-sales.
• Understand stock control procedures and perform daily/monthly stock takes.
• Handle live orders post-payment and respond to after-sales queries.

Skills

KPI experience

Negotiation

Attention to instructions

Results driven

Personable

Organized

Communication

Policy adherence

Retail sales

Job description

Responsibilities

• Managing and making appointments via our diary system to follow the appointment only policy (By Phone & Email)
• Buying, selling and negotiating prices of watches including part exchange to secure a deal with the best possible margin
• Ensure compliance with sales, financial and security procedures as outlined by HQ
• Welcoming customers who are viewing watches on the day, demonstrating excellent customer service skills
• Manage the customer sales process from beginning to end; contact, appointment, conversion and after sales
• Understanding the stock control internal procedures, undertaking daily and monthly stock takes
• Handling “live” orders post payment and dealing with after sales queries from your customers

Qualifications

• Experience of working with Key Performance Indicators (KPI’s)
• The ability to negotiate (ideally with a part exchange involved)
• Ability to take in technical information and follow instructions and directions precisely
• Results driven and motivated
• Personable with a good, polite manner
• Highly organized with the ability to prioritise own workload.
• Strong communication skills and confidence
• Able to adhere to the WF & Co policies and procedures document and Health and Safety procedures.
• Experience in working with customers on a one to one basis, sales and negotiation in a retail setting, with telephone sales experience.

What’s in it for you?

• You will embark on an exciting new venture in New York, which will enable you to introduce new clients and raise the profile of the showroom.
• Gain valuable experience of working in a multi-brand, luxury retailer
• Various company benefits, with a generous commission scheme

KPI’s and Targets

• Units Sold (Per Month)
• Units purchased & appointments
• Negotiation/Discount control
• Customer Testimonials
• Conversion Rate

Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.

We Offer

We care about our associates health and wellbeing and offer a comprehensive benefits program to support you and your loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are available to support your financial needs, along with access to the employee assistance program for you and your household members. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of wellness and work-life-balance, our package includes a wellness reimbursement benefit and paid time off. We also encourage associates to give back to their local community by using their volunteer time off days to support important initiatives that drive change.

At Richemont, We Craft the Future!

Expected Salary Range: $20 - $28

Salary will be negotiated based on relevant skills and experience.