Luxury Watch Experience Specialist

Tourneau|Bucherer; Arlington (VA); On-site; USD 42,000 - 64,000; Full time

Job summary

Tourneau|Bucherer in Arlington, VA is seeking a Client Advisor to deliver an outstanding luxury client experience and exceed sales objectives. You will greet clients, understand their needs, and demonstrate in-depth knowledge of watches and jewelry to educate and delight customers.

This role emphasizes CRM-driven relationship building, collaboration with service teams, and participation in events. A polished appearance and passion for luxury retail are essential.

Qualifications

• 3+ years of relevant sales experience, preferably in luxury retail.
• Excellent communication, interpersonal and customer relation skills.
• Sales-driven and results-oriented.
• Team player with a hands-on, adaptable approach.
• Bi-lingual language proficiency is a plus for an international client base.
• Willing to work a flexible schedule and maintain a professional appearance.

Responsibilities

• Create an inviting, elevated environment for discerning clients.
• Greet clients, understand needs, and ask discovery questions.
• Demonstrate product knowledge and educate clients on watches and jewelry.
• Utilize CRM and company tools to build long-term client relationships.
• Process sales, handle payments, and coordinate with Service and Operations.
• Participate in training and collaborate with the Service Department.

Education

Bachelor's degree or equivalent in business or related discipline

Job description

Tourneau|Bucherer in Arlington, VA is seeking a Client Advisor to deliver an outstanding luxury client experience and exceed sales objectives. You will greet clients, understand their needs, and demonstrate in-depth knowledge of watches and jewelry to educate and delight customers.

This role emphasizes CRM-driven relationship building, collaboration with service teams, and participation in events. A polished appearance and passion for luxury retail are essential.