Luxury Watch Client Advisor

Tourneau|Bucherer; Bal Harbour Village (FL); On-site; USD 50,000 - 85,000; Full time

Job summary

Tourneau|Bucherer in Bal Harbour, FL seeks a Client Advisor to deliver an elevated luxury client experience, educating customers on watches and jewelry, and building lasting relationships through CRM-driven outreach.

The role requires 3+ years in luxury sales, strong communication, and a polished appearance. You will meet sales targets, participate in training, and collaborate with service and operations to ensure seamless client satisfaction.

Qualifications

• 3+ years of experience in luxury sales.
• Bachelor’s degree or equivalent preferred.
• Bi-lingual ability is a plus for international customers.
• Excellent communication and customer relation skills.
• Willing to be hands-on and work with the team.

Responsibilities

• Create an outstanding client experience in a luxury setting.
• Greet clients, listen to needs, and educate on products.
• Build long-term client relationships using CRM and follow-ups.
• Close sales and process payments per policy with operations support.
• Maintain presentation, cases/window displays and store cleanliness.
• Collaborate with Service Department to ensure positive client experience.
• Attend training to increase product knowledge and brand understanding.

Skills

Sales experience

Customer relationship

Communication skills

Team player

Adaptability

Education

Bachelor’s degree or equivalent

Job description

Tourneau|Bucherer in Bal Harbour, FL seeks a Client Advisor to deliver an elevated luxury client experience, educating customers on watches and jewelry, and building lasting relationships through CRM-driven outreach.

The role requires 3+ years in luxury sales, strong communication, and a polished appearance. You will meet sales targets, participate in training, and collaborate with service and operations to ensure seamless client satisfaction.