Luxury Travel Experience Consultant - Remote

Manatal; San Antonio (TX); Remote; USD 42,000 - 65,000; Full time

Benefits offered by this job

Remote work

Growth opportunities

Travel perks

Training & support

Job summary

Prestige Travel Agency by Mich seeks a Luxury Travel Consultant - Customer Experience to guide clients from initial booking through post-trip follow-up, delivering a seamless and personalized travel experience.

This remote role requires excellent communication and a service mindset, with the ability to manage multiple requests with accuracy and empathy, contributing to high-end client satisfaction.

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service background in travel, hospitality, or related fields.
• Highly organized with attention to detail and proactive service.

Responsibilities

• Respond promptly to client inquiries via phone, email, and messaging.
• Assist with luxury travel bookings, changes, cancellations, and special requests.
• Provide accurate information regarding destinations, requirements, and agency policies.
• Coordinate booking details and confirm itineraries for accuracy.
• Follow up with clients before and after travel to ensure satisfaction.
• Address concerns with empathy, professionalism, and problem-solving.
• Maintain documentation and update booking systems as required.

Skills

Communication skills

Customer service

Attention to detail

Tech-savvy

Multitasking

Travel passion

Tools

Booking platforms

Job description

Prestige Travel Agency by Mich seeks a Luxury Travel Consultant - Customer Experience to guide clients from initial booking through post-trip follow-up, delivering a seamless and personalized travel experience.

This remote role requires excellent communication and a service mindset, with the ability to manage multiple requests with accuracy and empathy, contributing to high-end client satisfaction.