Luxury Travel Experience Specialist - Remote
Manatal
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Benefits offered by this job
Job summary
Prestige Travel Agency by Mich is seeking a Luxury Travel Consultant to support clients through every stage of their travel journey. This remote role focuses on delivering a seamless, personalized, and high-quality customer experience from initial booking through post-trip follow-up.
The ideal candidate is detail-oriented, service-driven, and passionate about travel, hospitality, and creating memorable experiences for clients.
Qualifications
- Excellent verbal and written communication is essential.
- Strong customer service background preferred in travel, hospitality, or service.
- Highly organized with meticulous attention to detail.
- Comfortable using technology and learning new booking platforms.
Responsibilities
- Respond to client inquiries via phone, email, and messaging platforms.
- Assist with luxury and leisure travel bookings, changes, cancellations, and requests.
- Provide accurate information on destinations, requirements, and agency policies.
- Coordinate booking details and confirm itineraries for accuracy.
- Follow up with clients before and after travel for a positive experience.
- Address client concerns with empathy and professional problem-solving.
- Maintain documentation and update booking systems as required.
Skills
Tools
Job description
Prestige Travel Agency by Mich is seeking a Luxury Travel Consultant to support clients through every stage of their travel journey. This remote role focuses on delivering a seamless, personalized, and high-quality customer experience from initial booking through post-trip follow-up.
The ideal candidate is detail-oriented, service-driven, and passionate about travel, hospitality, and creating memorable experiences for clients.
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