Luxury Stylist & Client Experience Ambassador

Richemont (Cartier/Van Cleef); Costa Mesa (CA); Sur place; USD 32 000 - 36 000; Plein temps

Avantages offerts par ce poste

Health benefits

Dental benefits

Life insurance

Disability benefits

RRSP match

Paid time off

Maternity leave top-up

Volunteer days

Résumé du poste

Richemont houses Chloe, a luxury fashion maison, seeking a Chloe Stylist to welcome guests as a trusted advisor and team player. You will deliver exceptional service, build lasting client relationships, and support omnichannel initiatives to elevate the client experience.

The role emphasizes maintaining a luxurious store environment, proactive client outreach, and collaboration with the team to meet business targets.

Qualifications

• Experience in luxury retail environment preferred.
• Strong communication and interpersonal skills.
• Ability to build long-term client relationships.
• Familiarity with CRM targets and campaigns.
• Knowledge of omnichannel sales concepts.

Responsabilités

• Provide exceptional customer service and build long-term client relationships.
• Lead personalised outreach campaigns and use clienteling tools.
• Maintain impeccable store environment and appearance.
• Collaborate with store team to meet KPIs and store goals.
• Utilise omnichannel services to grow sales.

Connaissances

Customer service

Relationship building

Clienteling

Omnichannel selling

Team player

Outils

CRM tools

POS systems

Description du poste

Richemont houses Chloe, a luxury fashion maison, seeking a Chloe Stylist to welcome guests as a trusted advisor and team player. You will deliver exceptional service, build lasting client relationships, and support omnichannel initiatives to elevate the client experience.

The role emphasizes maintaining a luxurious store environment, proactive client outreach, and collaboration with the team to meet business targets.