Luxury Stylist & Client Experience Lead

Richemont Iberia SL; New York, Central Valley (NY, UT); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Health savings account

401(k) with employer match

Paid time off

Wellness reimbursement

Employee assistance program

Job summary

Richemont Iberia SL seeks a Chloe Stylist to welcome guests and act as a trusted advisor and team player, delivering a luxurious shopping experience. You will manage client relationships, utilize CRM tools, and participate in omnichannel efforts to drive sales and CRM metrics.

The role emphasizes impeccable store presentation, collaboration with management, and delivering best-in-class service in a high-end environment.

Qualifications

• Deliver exceptional customer service and take pride in developing long-term relationships.
• Aware of CRM targets and actively engages in actions to reach them.
• Implements personalized reach-out campaigns and utilizes clienteling tools.

Responsibilities

• Delivers exceptional customer service and develops long-term relationships with clients.
• Engages in CRM activities to reach targets and uses clienteling tools.
• Actively grows sales through omnichannel services and meets KPIs.

Skills

Customer service

Clienteling

CRM usage

Omnichannel sales

Relationship management

Tools

CRM tools

Job description

Richemont Iberia SL seeks a Chloe Stylist to welcome guests and act as a trusted advisor and team player, delivering a luxurious shopping experience. You will manage client relationships, utilize CRM tools, and participate in omnichannel efforts to drive sales and CRM metrics.

The role emphasizes impeccable store presentation, collaboration with management, and delivering best-in-class service in a high-end environment.