Luxury Style Advisor - Personal Stylist & MTM Expert

Ermenegildo Zegna Holditalia S.p.A; Manhasset (NY); On-site; USD 40,000 - 68,000; Full time

Benefits offered by this job

Comprehensive health benefits

401(k) with employer match

Commuter benefits

Paid time off

Job summary

ZEGNA in Manhasset seeks a Style Advisor to deliver a personalized luxury shopping experience reflecting the brand's heritage. You will work with the General Manager and team to connect with clients, drive sales, and safeguard the longevity of the brand.

You will build relationships through CRM, tailor total looks to client needs, promote Made to Measure, and use digital tools to create a seamless luxury journey for every guest.

Qualifications

• 2+ years of experience in luxury retail or client-focused sales.
• Proficient in digital tools and CRM platforms.
• Excellent written and verbal communication skills.
• Demonstrated ability to build authentic client relationships.

Responsibilities

• Deliver in-store luxury shopping experience following the ZEGNA Selling Flow and embodying the ZEGNA Mindset.
• Actively build relationships with new and existing clients through networking, CRM follow-ups, and personalized selling.
• Develop and drive business by proactively identifying opportunities to increase sales and customer engagement.
• Engage clients with thoughtfully curated total looks tailored to style, needs, and occasions.
• Promote ZEGNA Made to Measure services as a key selling component.
• Leverage digital tools to create an integrated luxury experience and resolve issues per service policies.

Skills

Luxury retail experience

CRM and clienteling

Communication skills

Team collaboration

Emotional intelligence

Tools

CRM platforms

Job description

ZEGNA in Manhasset seeks a Style Advisor to deliver a personalized luxury shopping experience reflecting the brand's heritage. You will work with the General Manager and team to connect with clients, drive sales, and safeguard the longevity of the brand.

You will build relationships through CRM, tailor total looks to client needs, promote Made to Measure, and use digital tools to create a seamless luxury journey for every guest.