Luxury Style Advisor – Personal Shopping & MTM

Brobston Group; Houston (TX); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Premium materials access

Career development programs

Competitive benefits package

Paid time off

Job summary

ZEGNA is seeking a Style Advisor for our Houston team to deliver an exceptional luxury shopping experience that reflects ZEGNA craftsmanship. You will work with the General Manager and store team to drive customer connections and safeguard the brand's longevity.

You will engage clients with personalized consultations, promote Made to Measure services, and use digital tools to enhance the in-store journey while supporting store KPIs and operations.

Qualifications

• 2+ years of experience in luxury retail or client-focused sales environments.
• Proficient with digital tools and CRM platforms to manage client relationships.

Responsibilities

• Deliver a memorable in-store customer experience following the ZEGNA Selling Flow.
• Actively build relationships with new and existing clients through networking and personalized selling.
• Develop and drive business by identifying opportunities to increase sales and engagement.
• Engage customers in consultations to understand preferences and deliver curated total looks.
• Promote Made to Measure services as part of the selling process.
• Leverage iPod/iPad and storytelling to create a premium experience.
• Resolve customer issues with empathy and adhere to service policies.

Skills

Luxury retail experience

Client-focused selling

CRM platforms

Digital tools

Excellent communication

Tools

CRM software

Job description

ZEGNA is seeking a Style Advisor for our Houston team to deliver an exceptional luxury shopping experience that reflects ZEGNA craftsmanship. You will work with the General Manager and store team to drive customer connections and safeguard the brand's longevity.

You will engage clients with personalized consultations, promote Made to Measure services, and use digital tools to enhance the in-store journey while supporting store KPIs and operations.