Style Advisor

Brobston Group; Beverly Hills (CA); On-site; USD 45,000 - 65,000; Full time

Job summary

Zegna in Beverly Hills is seeking a Style Advisor to deliver a personalized luxury shopping experience and build lasting client relationships. The role focuses on curating looks, promoting Made to Measure services, and ensuring outstanding service across sales and store operations.

The ideal candidate will have 2+ years in luxury retail, strong CRM and clienteling abilities, and excellent relationship, communication, and collaboration skills, with a passion for continuous learning.

Qualifications

• At least 2 years of experience in luxury retail or client-focused sales.
• Proficiency with CRM platforms and clienteling practices.
• Strong relationship-building, communication, and collaboration skills.
• Commitment to learning and delivering exceptional service.

Responsibilities

• Deliver personalized consultations and curated looks, including Made to Measure services.
• Build client relationships through networking and CRM follow-ups.
• Develop product knowledge and use digital tools for after-sales service.
• Support store operations and help achieve sales KPIs with customer insights.

Skills

Clienteling

Relationship-building

Communication

CRM usage

Tools

CRM platforms

Digital tools

Job description

Summary

The Style Advisor delivers a personalized luxury shopping experience that reflects Zegna's menswear heritage and craftsmanship. The role builds lasting client relationships, drives sales, and supports strong customer service and store operations.

Responsibilities

• Deliver personalized consultations and curated looks, and promote Made to Measure services.
• Build client relationships through networking, CRM follow-ups, and personalized selling.
• Develop product and craftsmanship knowledge, use digital tools, and provide after-sales service.
• Contribute to sales and service KPIs, share customer insights, and support store operations.

Requirements

• At least 2 years of experience in luxury retail or client-focused sales.
• Proficiency with digital tools and CRM platforms, and knowledge of clienteling practices.
• Strong relationship-building, communication, and collaboration skills.
• Commitment to learning, personal growth, and delivering exceptional service.