Luxury Brand Team Lead: Client Experience & Sales Growth

Prada; Boston (PA); On-site; USD 60,000 - 90,000; Full time

Job summary

Prada seeks a results-driven Brand Ambassador and store leader to guide a high-performing team in delivering an outstanding client journey. Drive sales targets, implement business plans, and ensure Prada standards on the shop floor while nurturing client relationships and team development.

You will champion cross-selling, mentor staff, and maintain awareness of market trends to sustain luxury brand leadership in a fast-paced environment.

Qualifications

• Strong leadership experience in luxury retail environments.
• Proven ability to drive sales growth and manage a team.
• Excellent communication and interpersonal skills.
• Strong business sense and market awareness.

Responsibilities

• Lead the team to exceed financial targets and maximize sales.
• Support the Store Manager with business plans and performance analysis.
• Foster cross-selling and upselling across product categories.
• Ensure Prada standards and exceptional client experience on the floor.
• Coach and develop staff through coaching and training plans.
• Promote digital mindset and strong client relationships.
• Stay up-to-date with market trends.

Skills

Leadership

Sales Excellence

Communication

Business Acumen

Mentoring

Job description

Prada seeks a results-driven Brand Ambassador and store leader to guide a high-performing team in delivering an outstanding client journey. Drive sales targets, implement business plans, and ensure Prada standards on the shop floor while nurturing client relationships and team development.

You will champion cross-selling, mentor staff, and maintain awareness of market trends to sustain luxury brand leadership in a fast-paced environment.