Luxury Brand Team Leader: Client Experience & Sales

PRADA; Miami (FL); On-site; USD 60,000 - 90,000; Full time

Job summary

Prada Group in Miami is seeking a passionate Brand Ambassador and business leader to drive sales performance and deliver an exceptional client journey. You will guide the store team to uphold Prada standards, foster a digital mindset, and build strong client relationships across product categories.

The role focuses on leadership, coaching, and market awareness to maximize opportunities while representing the Prada brand values and lifestyle.

Qualifications

• Strong business acumen with a luxury retail focus.
• Excellent communication and interpersonal skills.
• Proven track record in leadership and team coaching.
• Ability to inspire teams and drive exceptional customer experiences.
• Flexible schedule to support store operating hours.

Responsibilities

• Lead and motivate the store team to exceed sales targets and drive product performance.
• Support Store Manager with business planning and analysis of product performance.
• Foster cross-selling and upselling across categories.
• Ensure Prada standards on sales floor and client journey.
• Develop client relationships and implement clienteling strategies.
• Coach the team through daily briefings and performance reviews.
• Keep the team updated on market trends and brand values.

Skills

Business acumen

Communication

Leadership

Coaching

Customer experience

Job description

Prada Group in Miami is seeking a passionate Brand Ambassador and business leader to drive sales performance and deliver an exceptional client journey. You will guide the store team to uphold Prada standards, foster a digital mindset, and build strong client relationships across product categories.

The role focuses on leadership, coaching, and market awareness to maximize opportunities while representing the Prada brand values and lifestyle.