Luxury Store Team Lead & Guest Experience Coach

Laurelton Jewelry; Tampa (FL); Hybrid; USD 70,000 - 100,000; Full time

Job summary

Tiffany & Co. Tampa seeks a Team Manager to support the Director in leading sales, operations, and security teams to meet commercial targets and elevate the store experience.

You will mentor staff, coach for Tiffany Touch moments, and act as a Guest Experience Manager, ensuring unsurpassed client service. As a dynamic leader, you will drive client development, uphold LVMH values, and partner with central and local teams to deliver extraordinary client experiences while maintaining brand

Qualifications

• Minimum of 3 years of retail or luxury retail store management experience or relevant customer related experience (e.g., hospitality).
• Proven track record in sales generation and achieving commercial results.
• Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.

Responsibilities

• Coach and support sales and/or operations to meet and/or exceed targets.
• Lead with a client-centric approach and deliver exceptional Tiffany client experiences.
• Attract, hire, and develop top talent to sustain high performance.
• Ensure operational excellence and compliance with procedures.

Skills

Leadership

Team coaching

Sales leadership

Client relationship management

Strategic thinking

Education

Bachelor's degree

Tools

Microsoft Office

POS system

Job description

Tiffany & Co. Tampa seeks a Team Manager to support the Director in leading sales, operations, and security teams to meet commercial targets and elevate the store experience.

You will mentor staff, coach for Tiffany Touch moments, and act as a Guest Experience Manager, ensuring unsurpassed client service. As a dynamic leader, you will drive client development, uphold LVMH values, and partner with central and local teams to deliver extraordinary client experiences while maintaining brand