Luxury Store Team Lead: Client Experience & Growth

Tiffany & Co.; Manhasset (NY); Hybrid; USD 102.000 - 144.000; Vollzeit

Zusammenfassung

Tiffany & Co. is seeking a Team Manager in Manhasset to support the Director in leading sales, operations, and security teams. You will be a mentor and coach, overseeing the store in the Director's absence and delivering the Tiffany guest experience at every touchpoint.

You will deepen client relationships, drive KPI targets, and mentor a high-performance team to sustain brand excellence and profitability in a luxury retail environment.

Qualifikationen

• Minimum 3 years of retail or luxury retail store management experience or equivalent customer-related experience.
• Proven track record in sales generation and achieving commercial results.
• Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
• Ability to develop new opportunities and maintain client relationships while ensuring brand recognition.

Aufgaben

• Lead, coach, and support the sales and operations of the Tiffany store to meet/exceed targets.
• Oversee store when the Director is absent and ensure exceptional client experiences.
• Drive client development activities to cultivate new and existing clients.
• Model Tiffany's guest experience standards and deliver Tiffany Touch moments.
• Ensure operational excellence, compliance, and back-of-house efficiency.

Kenntnisse

Retail management

Sales targets

Client relationships

Flexibility

MS Office

Ausbildung

Bachelor's degree

Tools

POS system

Microsoft Office

Jobbeschreibung

Tiffany & Co. is seeking a Team Manager in Manhasset to support the Director in leading sales, operations, and security teams. You will be a mentor and coach, overseeing the store in the Director's absence and delivering the Tiffany guest experience at every touchpoint.

You will deepen client relationships, drive KPI targets, and mentor a high-performance team to sustain brand excellence and profitability in a luxury retail environment.