Luxury Store Team Lead & Brand Ambassador

Brobston Group; Miami (FL); On-site; USD 70,000 - 100,000; Full time

Job summary

Prada Group in Miami is seeking a Store Leader to drive sales, elevate the client journey, and lead a high-performance team in a luxury retail environment. You will support business planning, analyze product performance, and ensure Prada standards across customer care, visual execution, and daily operations.

The role emphasizes coaching, clienteling, and maintaining an inspiring, client-centric store culture that reflects the Prada brand values and innovation.

Qualifications

• Strong business acumen and analytical skills.
• Proven ability to drive positive client experiences and build loyalty.
• Excellent communication and interpersonal skills.
• Strong attention to detail and organizational skills.

Responsibilities

• Lead the store to exceed financial targets and maximize sales performance.
• Support the Store Manager with business plans and product performance analysis.
• Foster cross-selling and upselling across product categories.
• Ensure customer care, clienteling, and post-sale experiences meet Prada standards.
• Train and coach the team to deliver exceptional client service and product knowledge.

Skills

Business acumen

Analytical skills

Client experience

Communication skills

Attention to detail

Job description

Prada Group in Miami is seeking a Store Leader to drive sales, elevate the client journey, and lead a high-performance team in a luxury retail environment. You will support business planning, analyze product performance, and ensure Prada standards across customer care, visual execution, and daily operations.

The role emphasizes coaching, clienteling, and maintaining an inspiring, client-centric store culture that reflects the Prada brand values and innovation.