Luxury Store Operations Lead

BoF Careers; Cabazon (CA); On-site; USD 37,000 - 40,000; Full time

Benefits offered by this job

Commission earnings

Discretionary bonuses

Incentive packages

Company-sponsored benefit programs

Job summary

Burberry in Cabazon, CA is seeking a Store Manager to lead a luxury team and uphold the brand's standards. You will be a visible presence on the shop floor, inspiring the team and delivering exceptional service that elevates customer loyalty.

You will drive performance through strong operational execution, talent development, and a deep knowledge of product and brand ethics, ensuring a premium Burberry experience for every guest.

Qualifications

• Experience leading a luxury retail store and teams.
• Ability to drive brand standards and customer experience.
• Strong leadership and people development skills.

Responsibilities

• Establish a constant focus on Brand and drive engagement across the team.
• Be on the shop floor and lead as a brand ambassador.
• Monitor, coach and provide feedback to deliver excellent customer experience.
• Maintain a luxury environment and visual merchandising standards.
• Drive the use of digital assets to enhance the customer experience.
• Retain and develop talent and manage a high-performing team.
• Recruit, develop, and plan succession to strengthen store capability.
• Establish a learning culture and connect the team to the Brand.
• Demonstrate product knowledge and drive sales of inventory.
• Build long-term customer relationships and a results-focused culture.
• Drive store performance and maintain awareness of local market.

Skills

Leadership

Store operations

Customer experience

Brand knowledge

Team development

Communication

Job description

Burberry in Cabazon, CA is seeking a Store Manager to lead a luxury team and uphold the brand's standards. You will be a visible presence on the shop floor, inspiring the team and delivering exceptional service that elevates customer loyalty.

You will drive performance through strong operational execution, talent development, and a deep knowledge of product and brand ethics, ensuring a premium Burberry experience for every guest.