Luxury Store Leader: Drive Sales & Guest Experience

Burberry; South Carolina; On-site; USD 55,000 - 85,000; Full time

Job summary

Burberry is seeking a Store Manager to lead our Leccio outlet and deliver an exceptional luxury retail experience for customers and colleagues. You will drive commercial performance, build a high-performing team, and bring the Burberry brand vision to life at every touchpoint.

Working at the intersection of people, product, and client experience, you will create an inspiring environment where creativity, service excellence, and operational standards thrive, strengthening customer relationships

Qualifications

• Proven leadership experience within luxury or premium retail.
• Strong commercial awareness to interpret performance data.
• Passion for delivering exceptional customer experiences and building client relationships.
• Ability to lead and develop diverse teams in a fast-paced environment.
• Excellent communication and stakeholder management skills.
• Adaptable, proactive and committed to maintaining high standards.

Responsibilities

• Lead, inspire, and develop a high-performing store team that delivers exceptional customer experiences.
• Drive sales performance and commercial excellence through effective planning, coaching, and business analysis.
• Create a client-focused culture that builds long-term customer relationships and brand loyalty.
• Ensure the store consistently delivers Burberry standards across service, visual presentation, and operations.
• Manage store resources effectively, including scheduling, inventory, and operational processes.
• Collaborate with regional and cross-functional partners to identify opportunities and support business growth.

Skills

Store leadership

Commercial awareness

Customer service

People development

Communication

Job description

Burberry is seeking a Store Manager to lead our Leccio outlet and deliver an exceptional luxury retail experience for customers and colleagues. You will drive commercial performance, build a high-performing team, and bring the Burberry brand vision to life at every touchpoint.

Working at the intersection of people, product, and client experience, you will create an inspiring environment where creativity, service excellence, and operational standards thrive, strengthening customer relationships