Luxury Store Service Lead: Elevate Customer Experience

Burberry; Los Angeles (CA); On-site; USD 31,684 - 34,440; Full time

Job summary

A leading luxury fashion retailer in Los Angeles is looking for a Retail Supervisor to oversee the sales team, ensuring exceptional customer experiences and achievement of sales targets. The ideal candidate should possess supervisory experience in retail sales, advanced knowledge of POS systems, and comfort with digital tools. This position involves coaching, managing customer flow, and driving the overall Burberry Experience in-store. A competitive hourly wage is offered, alongside potential bonuses and benefits.

Qualifications

• 1-2 years of supervisory or management experience in retail sales.

Responsibilities

• Supervise and motivate sales associates to deliver exceptional customer experiences.
• Coach team members towards achieving sales goals and KPIs.
• Manage customer flow for optimal service and satisfaction.

Skills

Advanced knowledge of POS system

Comfortable with digital tools

Supervisory experience

Tools

Apple mobile devices

Job description

A leading luxury fashion retailer in Los Angeles is looking for a Retail Supervisor to oversee the sales team, ensuring exceptional customer experiences and achievement of sales targets. The ideal candidate should possess supervisory experience in retail sales, advanced knowledge of POS systems, and comfort with digital tools. This position involves coaching, managing customer flow, and driving the overall Burberry Experience in-store. A competitive hourly wage is offered, alongside potential bonuses and benefits.