Luxury Store Manager: Client Experience & Team Growth

Moncler; New York (NY); On-site; USD 120,000 - 135,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision coverage

Disability insurance

Parental leave

Paid holidays

Vacation and personal days

Employee discounts

Retirement plan

Job summary

Moncler Store Manager at 59th Street Bloomingdale's leads the boutique as the commercial and cultural anchor. You drive sales, profitability, client development, and seamless operations while building a high-performing team that embodies the Moncler brand in a premier luxury destination.

You will translate market insights into action, coach staff, and partner with regional leadership to deliver exceptional client experiences and brand partnerships across cross-functional teams.

Qualifications

• Bachelor's degree preferred; relevant experience accepted in lieu of a degree.
• Minimum of five years of progressive luxury retail leadership experience, including managing a high-volume store.

Responsibilities

• Lead overall store performance, achieving sales, profitability, productivity, client development, and operational objectives.
• Develop and execute store-specific business strategies in partnership with Regional Leadership.
• Analyze KPIs, traffic, inventory performance, client trends, and market opportunities to drive sustainable results.
• Drive continuous improvement across sales, conversion, UPT, CRM capture, productivity, repurchase rate, and inventory productivity.
• Manage store expenses, payroll, and scheduling while maximizing productivity and profitability.

Skills

Luxury retail leadership

Clienteling

CRM

Operational excellence

Team development

Communication

Education

Bachelor's degree preferred

Tools

MS Office

POS systems

CRM systems

Inventory management software

Job description

Moncler Store Manager at 59th Street Bloomingdale's leads the boutique as the commercial and cultural anchor. You drive sales, profitability, client development, and seamless operations while building a high-performing team that embodies the Moncler brand in a premier luxury destination.

You will translate market insights into action, coach staff, and partner with regional leadership to deliver exceptional client experiences and brand partnerships across cross-functional teams.