Luxury Store Manager — Client Experience & Growth

UNAVAILABLE; Dallas (TX); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Retirement plan

Employee discounts

Paid time off

Job summary

Moncler Store Manager at NorthPark Center in Dallas leads the boutique with a focus on delivering exceptional luxury client experiences and driving business performance. You will partner with Regional Leadership and cross-functional teams to translate priorities into actionable plans and develop a high-performing team.

The role requires strong leadership, deep luxury retail knowledge, and the ability to analyze KPIs and market trends to grow profitability and client engagement.

Qualifications

• Bachelor’s degree preferred; relevant experience accepted in lieu of a degree.
• Minimum of five years of progressive luxury retail leadership experience, including experience managing a high-volume store.
• Demonstrated ability to lead and develop high-performing teams while fostering accountability and inclusion.
• Strong commercial acumen with the ability to interpret KPIs, financial information, and client insights to drive profitable growth.
• Expertise in luxury client experience, clienteling, CRM, and relationship development.

Responsibilities

• Lead overall store performance, achieving sales, profitability, productivity, client development, and operational objectives.
• Develop and execute store-specific business strategies in partnership with Regional Leadership, translating company priorities into clear action plans.
• Analyze KPIs, traffic, inventory performance, client trends, and market opportunities to identify actions that drive sustainable results.
• Drive continuous improvement across sales, conversion, UPT, CRM capture, productivity, repurchase rate, and inventory productivity.
• Manage store expenses, payroll, and scheduling while maximizing productivity and profitability.

Skills

Luxury retail leadership

Clienteling & CRM

KPI analysis

Team development

Financial acumen

Education

Bachelor’s degree preferred

Tools

CRM systems

POS systems

Inventory management

Job description

Moncler Store Manager at NorthPark Center in Dallas leads the boutique with a focus on delivering exceptional luxury client experiences and driving business performance. You will partner with Regional Leadership and cross-functional teams to translate priorities into actionable plans and develop a high-performing team.

The role requires strong leadership, deep luxury retail knowledge, and the ability to analyze KPIs and market trends to grow profitability and client engagement.