Luxury Store Manager & Brand Ambassador

Prada Group; Chicago (IL); On-site; USD 70,000 - 95,000; Full time

Job summary

Prada Group is seeking a Store Manager in Chicago to own the business, lead a high-performing team, and deliver an extraordinary client experience on the sales floor. You will drive sales, develop business plans, and ensure targets are met while coaching staff for succession and growth.

You will represent Prada in the local market, attract clients, and foster loyalty to the brand through strong clienteling and events, ensuring seamless collaboration with merchandising and operations.

Qualifications

• Experience leading luxury retail teams.
• Proven ability to drive sales and KPIs.
• Strong clienteling and service mindset.
• Excellent communication and training skills.

Responsibilities

• Drive and maximize sales performances.
• Propose and develop business plans.
• Lead and coach store team to achieve targets.
• Represent Prada on the local market and build client relationships.
• Foster omni-channel development and cross-channel collaboration.
• Ensure store budget compliance and efficient cash/logistics reporting.
• Collaborate with events and merchandising to optimize store performance.

Skills

Leadership

Team management

Customer service

Clienteling

Store operations

English fluency

Product knowledge

Networking

Education

Business/Retail Management degree or equivalent

Job description

Prada Group is seeking a Store Manager in Chicago to own the business, lead a high-performing team, and deliver an extraordinary client experience on the sales floor. You will drive sales, develop business plans, and ensure targets are met while coaching staff for succession and growth.

You will represent Prada in the local market, attract clients, and foster loyalty to the brand through strong clienteling and events, ensuring seamless collaboration with merchandising and operations.