Luxury Store Leader | Drive Sales & Service Excellence

tapestry; Laredo (MO); On-site; USD 62,000 - 87,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K

Paid Leave

Commuter Benefits

Disability Insurance

Tuition Assistance

Job summary

Coach, a leader in luxury fashion, is seeking a Store Manager to lead a high-performing team in a fast-paced retail setting. You will drive sales, deliver exceptional client experiences, and ensure brand standards are upheld while mentoring staff.

You will set the tone for an inclusive culture, coach for growth, and manage daily operations including inventory, payroll, and loss prevention. Partner with leadership to align on goals and initiatives.

Qualifications

• 1–6 years of leadership experience in retail or service industries.
• Strong leadership and people development skills.
• Commitment to best-in-class customer experiences reflecting Coach heritage.
• Strong business acumen with focus on results and operational excellence.
• Excellent communication and interpersonal skills.
• Proficiency with retail systems and Microsoft Office.
• Knowledge of fashion trends and digital engagement.

Responsibilities

• Lead store to drive sales, profitability, and productivity across channels.
• Execute strategic business plans while adapting to local market trends.
• Champion a service-first culture with personalized clienteling.
• Resolve customer concerns with empathy and professionalism.
• Coach and develop a diverse, high-performing team.
• Set goals, give feedback, and recognize achievements.
• Recruit and onboard top talent reflecting the Coach brand.
• Oversee daily operations including inventory, payroll, and loss prevention.
• Ensure visual merchandising meets brand standards and inspires customers.
• Optimize staffing and scheduling for business demand.

Skills

Leadership

Customer focus

Communication

Operational excellence

Team development

Store operations

Tools

Microsoft Office

Inventory systems

Labor management

Sales reporting

Job description

Coach, a leader in luxury fashion, is seeking a Store Manager to lead a high-performing team in a fast-paced retail setting. You will drive sales, deliver exceptional client experiences, and ensure brand standards are upheld while mentoring staff.

You will set the tone for an inclusive culture, coach for growth, and manage daily operations including inventory, payroll, and loss prevention. Partner with leadership to align on goals and initiatives.