Store Leader: Drive Luxury Experience & Team Growth

Coach; Clinton (CT); Presencial; USD 62.000 - 94.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

401(K)

Paid paternity and maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Descripción de la vacante

Coach is seeking a Store Manager in the United States to lead a team, drive sales, and ensure exceptional customer experiences that reflect the Coach brand. You will coach staff, manage daily operations, and maintain brand standards in a fast-paced retail setting.

You will recruit and develop a diverse team, optimize scheduling, and partner with store leadership to deliver results and a welcoming, inclusive environment for customers and employees alike.

Formación

• 1–6 years of leadership experience in retail or service industries; luxury or fashion background is a plus.
• Passion for leading people and building motivated teams.
• Commitment to delivering best-in-class customer experiences reflecting Coach values.
• Strong business acumen with focus on results and operational excellence.
• Exceptional communication and interpersonal skills.
• Proficiency in Microsoft Office; experience with retail systems like labor management, inventory, and sales reporting.
• Knowledge of fashion trends and digital engagement; collaborative by nature.
• Ability to work in a fast-paced environment; strong English proficiency.

Responsabilidades

• Lead your store to success by driving sales, profitability, and productivity across all channels.
• Execute strategic business plans while adapting to local market trends.
• Champion a service-first culture with personalized clienteling and service excellence.
• Resolve customer concerns with empathy and professionalism.
• Inspire, coach, and develop a diverse, high-performing team.
• Set goals, give feedback, and celebrate team achievements.
• Recruit, onboard, and retain top talent reflecting Coach values.
• Oversee operations including inventory management, payroll, and loss prevention.
• Ensure visual merchandising meets brand standards and inspires customers.
• Optimize staffing and scheduling to meet needs and deliver seamless service.
• Foster an inclusive environment where team members feel valued.
• Communicate with team, peers, and partners to align on goals.
• Represent Coach in-store and in the community.

Conocimientos

Leadership

People management

Communication

Business acumen

Microsoft Office

Herramientas

Labor management systems

Inventory tools

Sales reporting tools

Descripción del empleo

Coach is seeking a Store Manager in the United States to lead a team, drive sales, and ensure exceptional customer experiences that reflect the Coach brand. You will coach staff, manage daily operations, and maintain brand standards in a fast-paced retail setting.

You will recruit and develop a diverse team, optimize scheduling, and partner with store leadership to deliver results and a welcoming, inclusive environment for customers and employees alike.