Luxury Store Lead & Keyholder

Brobston Group; San Diego (CA); Hybrid; USD 25,000 - 39,000; Full time

Benefits offered by this job

Hybrid working arrangements

Incentive compensation where available

Learning opportunities

Job summary

Ralph Lauren Corporation is seeking a Store Leader to supervise the sales floor and deliver a memorable customer shopping experience with the highest service standards. You will partner with managers to learn leadership duties and positively influence the store team.

Responsibilities include coaching the sales team, maintaining brand aesthetics, meeting sales targets and supporting daily store operations. Hybrid work arrangements apply, with emphasis on professional development and customer care.

Qualifications

• Enthusiasm and ability to build an elevated brand image.
• Ability to guide teams toward goals using motivation and staff development.
• Strong verbal and written communication skills.
• Strong interpersonal skills.
• Analytical skills and business acumen.

Responsibilities

• Supervise the sales floor to ensure a high-quality customer experience.
• Lead and mentor the sales team, partnering with managers.
• Deliver consistent customer service and uphold store standards.
• Maintain visual presentation and brand esthetic.
• Open/close procedures, returns and exchanges in the absence of a manager.
• Support management with daily tasks and task tracking.

Skills

Customer service

Leadership

Communication

Teamwork

Analytical thinking

Computer skills

Tools

Word

Excel

PowerPoint

Workday

Outlook

Job description

Ralph Lauren Corporation is seeking a Store Leader to supervise the sales floor and deliver a memorable customer shopping experience with the highest service standards. You will partner with managers to learn leadership duties and positively influence the store team.

Responsibilities include coaching the sales team, maintaining brand aesthetics, meeting sales targets and supporting daily store operations. Hybrid work arrangements apply, with emphasis on professional development and customer care.