Luxury Retail Sales Team Lead

Ralph Lauren Corporation; Allen (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

Ralph Lauren Corporation is seeking a Selling Supervisor to join our store leadership team. You will execute strategic plans to ensure a profitable business while championing selling tools, motivating the sales team, and driving customer satisfaction.

You will monitor performance metrics and lead by example to meet and exceed sales goals. As a Selling Supervisor, you will develop team members, participate in recruitment, and ensure alignment with Ralph Lauren standards.

Qualifications

• Retail supervisory or similar industry experience.
• Fashion insights and awareness of industry trends a plus.
• Excellent leadership and communication skills; ability to effectively communicate with customers and store personnel.
• Ability to maneuver around the sales floor, stock/dressing room, cash wrap and office; work around/with chemicals; lift up to 30 lbs.
• Ability to operate the register, stand, move and walk for multiple hours.
• Flexible schedule including day, evening, weekends; may include overnight shifts and travel as required.
• Proven track record of building and maintaining positive working relationships with customers, management and co-workers.

Responsibilities

• Foster a collaborative team environment through open communication, feedback, and recognition.
• Drive team sales performance through coaching and development.
• Monitor and achieve sales targets, KPIs and performance metrics.
• Model selling behaviors and lead in performance metrics.
• Mentor employees and provide guidance to enhance skills and product knowledge.
• Support training programs aligned with brand standards.
• Provide feedback to Store Management on team performance and development needs.
• Supervise daily cash transactions, deposits, and register balancing.
• Ensure compliance with health/safety regulations and company policies.

Skills

Retail leadership

Communication

Time management

Customer service

Team motivation

Job description

Ralph Lauren Corporation is seeking a Selling Supervisor to join our store leadership team. You will execute strategic plans to ensure a profitable business while championing selling tools, motivating the sales team, and driving customer satisfaction.

You will monitor performance metrics and lead by example to meet and exceed sales goals. As a Selling Supervisor, you will develop team members, participate in recruitment, and ensure alignment with Ralph Lauren standards.