Luxury Retail Assistant Store Manager

BoF Careers; Santa Clara (NM); On-site; USD 17,000 - 28,000; Full time

Job summary

Ralph Lauren Corporation in Santa Clara, NM is seeking a Store Leader to guide the sales floor, deliver high service standards, and foster a culture of belonging while partnering with the General Manager to lead the team.

The role focuses on achieving sales and profit goals, supervising staff, maintaining visual presentation, and ensuring loss prevention. Strong communication, negotiation, and leadership skills are essential.

Qualifications

• Experience delivering high levels of customer service.
• Ability to drive sales and meet store targets.
• Strong communication and interpersonal skills.

Responsibilities

• Responsible for sales and profit performance in the store or department.
• Ensure that sales and margin goals are met and budgets monitored.
• Establish individual sales goals for associates and supervise staff to maximize sales.
• Maintain a welcoming environment to generate customer traffic and loyalty.
• Coach staff to uphold exceptional customer service standards and company policies.
• Provide feedback to buying/allocation teams on high-potential items.
• Execute visual presentation initiatives and maintain store ambiance.
• Implement loss prevention procedures to protect assets.
• Recruit, supervise and develop staff; fill open roles promptly.
• Support promotional strategies to boost sales and profit objectives.

Skills

Customer service

Sales

Communication

Teamwork

Visual presentation

Cash handling

Education

High school diploma or equivalent

Tools

POS system

Microsoft Office

Job description

Ralph Lauren Corporation in Santa Clara, NM is seeking a Store Leader to guide the sales floor, deliver high service standards, and foster a culture of belonging while partnering with the General Manager to lead the team.

The role focuses on achieving sales and profit goals, supervising staff, maintaining visual presentation, and ensuring loss prevention. Strong communication, negotiation, and leadership skills are essential.