Luxury Store Director: Lead Sales & Client Experience

Tiffany & Co.; Coral Gables (FL); On-site; USD 120,000 - 180,000; Full time

Job summary

Tiffany & Co. in Coral Gables, FL is seeking a Store Director who can think strategically while remaining hands‑on to execute the plan.

You will lead sales, operations and guest experiences, partnering with the Market VP and local teams to uphold Tiffany’s standards and culture. The role requires a track record of 7–10 years in luxury retail leadership, proven ability to grow client relationships, manage a high‑performing team, and deliver exceptional results across service, sales and brand

Qualifications

• Minimum 7–10 years of sales management experience in luxury retail or related client service
• Proven track record in sales generation and achieving targets
• Flexibility to work non-traditional hours including weekends and holidays
• Ability to develop opportunities and maintain client relationships while ensuring brand penetration

Responsibilities

• Lead and develop sales and/or operations to meet sales and profitability targets
• Inspire and coach the team to deliver extraordinary client experiences
• Drive client development and nurture relationships to build lifetime loyalty
• Manage store operations and collaborate with central and market leadership
• Ensure Tiffany’s standards and values are reflected in all client interactions

Skills

Sales management

Luxury retail

Client relationships

Team leadership

POS systems

Microsoft Office

Education

College/university degree

GIA Certification

Tools

POS system

Microsoft Office

Job description

Tiffany & Co. in Coral Gables, FL is seeking a Store Director who can think strategically while remaining hands‑on to execute the plan.

You will lead sales, operations and guest experiences, partnering with the Market VP and local teams to uphold Tiffany’s standards and culture. The role requires a track record of 7–10 years in luxury retail leadership, proven ability to grow client relationships, manage a high‑performing team, and deliver exceptional results across service, sales and brand