Luxury Store Director: Client Experience & Growth Leader

LVMH Group; Coral Gables (FL); On-site; USD 120,000 - 180,000; Full time

Job summary

Tiffany & Co. in Coral Gables, FL seeks a Store Director to lead and develop a Tiffany store, driving sales, client experience, and brand desirability.

The role requires strategic thinking with hands-on execution, strong collaboration with central and local teams, and a passion for exceptional service in a luxury environment. You will deepen client relationships, mentor the team, and ensure high jewelry targets are met while upholding Tiffany values and the promise of delivering the Tiffany

Qualifications

• Minimum of 7-10 years of sales management experience in luxury retail.
• Proven track record in sales generation and achieving goals.
• Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
• Proven ability to develop new opportunities and maintain client relationships while ensuring brand recognition and penetration in market.
• Must have authorization to work in the United States or in the country where the position is based.

Responsibilities

• Lead, develop and support the sales and/or operations of a Tiffany store to meet and/or exceed sales and profitability targets.
• Build a climate of service excellence and lead the team to deliver extraordinary client experiences.
• Collaborate with the Market Vice President and central/local teams to execute strategy.
• Recruit, coach, and manage the team to deliver Tiffany Touch moments and grow client relationships.

Skills

Sales leadership

Luxury retail

Client relationships

Team development

Flexibility

Work authorization

Tools

POS system

Microsoft Office

Job description

Tiffany & Co. in Coral Gables, FL seeks a Store Director to lead and develop a Tiffany store, driving sales, client experience, and brand desirability.

The role requires strategic thinking with hands-on execution, strong collaboration with central and local teams, and a passion for exceptional service in a luxury environment. You will deepen client relationships, mentor the team, and ensure high jewelry targets are met while upholding Tiffany values and the promise of delivering the Tiffany