Luxury Store Director - Elevate Client Experience & Growth

Tiffany & Co.; Natick (MA); On-site; USD 123,000 - 145,000; Full time

Job summary

Tiffany & Co. in Natick, MA is seeking a Store Director to lead the sales and operations of a Tiffany store, delivering the Tiffany Experience and driving profitability.

You will develop a winning team, cultivate client relationships, and align with Market VP to surpass sales targets while upholding the brand's luxury standards and service excellence.

Flexibility for non-traditional hours and a strong track record in luxury retail are essential to succeed in this role.

Qualifications

• 7–10 years of sales management experience in retail or luxury retail.
• Proven track record in achieving sales goals.
• Ability to work non-traditional hours including nights, weekends, holidays.
• Proven ability to develop opportunities and maintain client relationships while growing brand presence.

Responsibilities

• Lead store sales and operations to meet sales and profitability targets.
• Mentor teams to deliver exceptional client experiences and loyalty.
• Drive client development and nurture relationships to grow the customer base.
• Coach based on feedback and maintain high Tiffany Experience standards.

Skills

Sales management

Retail luxury

Client relationships

Leadership

Flexibility

MS Office

Education

Bachelor's degree

Tools

POS system

Microsoft Office

Job description

Tiffany & Co. in Natick, MA is seeking a Store Director to lead the sales and operations of a Tiffany store, delivering the Tiffany Experience and driving profitability.

You will develop a winning team, cultivate client relationships, and align with Market VP to surpass sales targets while upholding the brand's luxury standards and service excellence.

Flexibility for non-traditional hours and a strong track record in luxury retail are essential to succeed in this role.