Luxury Store Director: Elevate Client Experience & Growth

FashionUnited; Boston, Northern (MA, KY); Hybrid; USD 123,000 - 174,000; Full time

Job summary

Tiffany & Co. is seeking a Store Director in Boston to lead a flagship store and drive top-line performance while delivering the renowned Tiffany Experience to every client.

The role requires unveiling opportunities, managing a high-performing team, and maintaining a focus on brand standards and customer loyalty. The position demands 7–10 years of sales leadership in luxury retail, with flexibility for non-traditional hours and a proven ability to cultivate client relationships and exceed

Qualifications

• Minimum of 7-10 years of sales management experience in retail or luxury retail or relevant client related experience (e.g., hospitality).
• Proven track record in sales generation and achieving sales goals.
• Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.

Responsibilities

• Lead, develop, and support the sales and/or operations of a Tiffany store to meet and exceed sales and profitability targets.
• Cultivate a climate of service excellence and deliver extraordinary client experiences.
• Coach and motivate the team to drive client development and loyalty across product pillars.

Job description

Tiffany & Co. is seeking a Store Director in Boston to lead a flagship store and drive top-line performance while delivering the renowned Tiffany Experience to every client.

The role requires unveiling opportunities, managing a high-performing team, and maintaining a focus on brand standards and customer loyalty. The position demands 7–10 years of sales leadership in luxury retail, with flexibility for non-traditional hours and a proven ability to cultivate client relationships and exceed