Luxury Store Director: Client Experience Leader

Inside Lvmh; Northern (KY); Hybrid; USD 123,000 - 174,000; Full time

Benefits offered by this job

Bonus & incentives

Job summary

Tiffany & Co. in the United States seeks a Store Director to lead a luxury flagship team, drive sales and store operations, and deliver the Tiffany Experience to every client.

The role requires 7–10 years of luxury retail leadership, a bachelor’s degree, and the flexibility to work days, nights, weekends and holidays. You will develop talent, nurture client relationships, and ensure brand standards in-store.

Qualifications

• Minimum 7–10 years of sales management experience in retail or luxury retail (or relevant client-related experience).
• Proven track record in sales generation and achieving goals.
• Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
• Proficiency with Microsoft Office and client-tracking systems.
• Authorized to work in the United States; college/university degree required.

Responsibilities

• Lead, develop, and support the sales and/or operations of a Tiffany store to meet or exceed targets.
• Be a strong, decisive, and collaborative leader who delivers service excellence and client experiences.
• Cultivate an entrepreneurial spirit and uphold LVMH values while building relationships with clients and teams.
• Direct managers to drive client development and opportunities and to grow talent across the store.
• Demonstrate Tiffany Touch moments and manage client relationships personally.

Skills

Store leadership

People management

Customer experience

MS Office

Luxury retail experience

Education

Bachelor's degree

Tools

POS system

MS Office

Job description

Tiffany & Co. in the United States seeks a Store Director to lead a luxury flagship team, drive sales and store operations, and deliver the Tiffany Experience to every client.

The role requires 7–10 years of luxury retail leadership, a bachelor’s degree, and the flexibility to work days, nights, weekends and holidays. You will develop talent, nurture client relationships, and ensure brand standards in-store.