Luxury Store Director: Client Experience and Sales Leader

Tiffany & Co.; Boston (MA); On-site; USD 123,000 - 174,000; Full time

Benefits offered by this job

Bonus eligibility

Sales incentives

Job summary

Tiffany & Co. in Boston is seeking an experienced Store Director to lead store sales and operations, drive client development, and deliver the Tiffany Experience. You will guide the team to meet or exceed profitability targets while fostering extraordinary client service and a strong brand presence.

The role requires a track record in luxury retail leadership, flexibility in scheduling, and a college degree. The position offers competitive compensation with potential bonuses and incentives.

Qualifications

• Minimum 7–10 years of sales management experience in retail or luxury retail or relevant client-related experience.
• Proven track record in sales generation and meeting sales goals.
• Flexibility to work non-traditional hours including days, nights, weekends, and holidays.
• Ability to develop opportunities and maintain client relationships while ensuring brand penetration in market.
• Proficiency with Microsoft Office and POS systems.

Responsibilities

• Lead, develop, and support sales and operations of a Tiffany store to meet targets.
• Build a climate of service excellence and partner with the Market VP.
• Cultivate an entrepreneurial spirit and deliver Tiffany Touch moments.
• Hire and develop talent to create a best-in-class service and selling organization.

Skills

Sales management

Retail sales

Team leadership

Client relationship management

Education

College degree

Tools

Microsoft Office

Job description

Tiffany & Co. in Boston is seeking an experienced Store Director to lead store sales and operations, drive client development, and deliver the Tiffany Experience. You will guide the team to meet or exceed profitability targets while fostering extraordinary client service and a strong brand presence.

The role requires a track record in luxury retail leadership, flexibility in scheduling, and a college degree. The position offers competitive compensation with potential bonuses and incentives.