Luxury Spa Reservations Specialist

Sanctuary Camelback Mountain; Paradise Valley (AZ); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Employee discounts

Professional development opportunities

Job summary

A luxury boutique resort in Paradise Valley seeks a Spa Reservation Sales Agent to manage spa reservations and provide excellent customer service. Responsibilities include capturing reservations using SpaSoft, promoting spa services, and handling guest inquiries. Candidates should have strong communication skills and at least one year of relevant experience, preferably in a resort setting. This role plays a vital part in ensuring a memorable spa experience for guests and members while upholding the resort's high standards.

Qualifications

• Minimum of one year related work experience.
• Experience in a resort environment is a plus.
• Ability to stand, sit, or walk for extended periods.

Responsibilities

• Capture and confirm spa reservations using SpaSoft.
• Promote and sell spa services to guests.
• Handle guest inquiries and confirm appointment details.

Skills

Guest relationship management

Effective selling techniques

Multitasking

Strong communication

Education

High School Diploma or GED Equivalent

Tools

SpaSoft

Microsoft Office

Job description

A luxury boutique resort in Paradise Valley seeks a Spa Reservation Sales Agent to manage spa reservations and provide excellent customer service. Responsibilities include capturing reservations using SpaSoft, promoting spa services, and handling guest inquiries. Candidates should have strong communication skills and at least one year of relevant experience, preferably in a resort setting. This role plays a vital part in ensuring a memorable spa experience for guests and members while upholding the resort's high standards.