Spa Experience & Reservations Specialist

Terranea Resort; Rancho Palos Verdes (CA); On-site; USD 23,628 - 33,652; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Paid time off/sick time

401(k) plan with company match

Job summary

A luxury resort in California is seeking a dedicated Spa Receptionist to enhance guest experiences by greeting visitors and scheduling appointments. Ideal candidates should possess strong customer service and communication skills, as well as a professional demeanor. Responsibilities include managing appointments, maintaining a clean waiting area, and effectively communicating with guests. The role demands a high school education, and hospitality experience is preferred. This position offers a competitive hourly rate starting at $20.79, plus benefits including medical and 401(k).

Qualifications

• Pleasant disposition and professional appearance.
• Ability to prioritize and organize work assignments.
• Must be able to stand or walk for long periods.

Responsibilities

• Greet guests, schedule spa and salon appointments.
• Maintain cleanliness of the work area and property.
• Communicate effectively with peers and guests.
• Answer telephone calls and address guests' questions.

Skills

Customer service skills

Communication skills

Ability to handle stressful situations

Organizational skills

Education

High School education or equivalent

Job description

A luxury resort in California is seeking a dedicated Spa Receptionist to enhance guest experiences by greeting visitors and scheduling appointments. Ideal candidates should possess strong customer service and communication skills, as well as a professional demeanor. Responsibilities include managing appointments, maintaining a clean waiting area, and effectively communicating with guests. The role demands a high school education, and hospitality experience is preferred. This position offers a competitive hourly rate starting at $20.79, plus benefits including medical and 401(k).