Lux Spa Receptionist & Guest Concierge

Highgate; Ketchum (ID); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance (short/long-term)

401(k) Retirement Plan

Paid holidays

Paid vacation

Paid sick leave

EAP

Job summary

Viceroy Hotels & Resorts is seeking a Spa Receptionist for its Sun Valley, Idaho location. You will manage reservations, check-ins/outs, and retail sales while delivering a seamless luxury experience for spa guests.

Ideal candidates bring experience in luxury hospitality or spa front desk roles, outstanding communication, and the ability to multitask in a serene, high-end environment. Weekend and holiday availability is preferred.

Qualifications

• Experience in luxury hospitality, spa front desk or concierge roles preferred.
• Exceptional communication, interpersonal and guest-service skills.
• Strong multitasking abilities in a fast-paced, serene environment.

Responsibilities

• Welcome guests warmly with a polished greeting.
• Direct guests through spa journey; ensure comfort and clarity.
• Respond promptly to requests and preferences; provide treatment recommendations.
• Maintain calm, luxurious front desk and retail areas.

Skills

Communication

Guest service

Multitasking

Spa software/POS

Professional appearance

Calm under pressure

Team player

Flexible schedule

Tools

Book4Time

SpaSoft

Mindbody

Job description

Viceroy Hotels & Resorts is seeking a Spa Receptionist for its Sun Valley, Idaho location. You will manage reservations, check-ins/outs, and retail sales while delivering a seamless luxury experience for spa guests.

Ideal candidates bring experience in luxury hospitality or spa front desk roles, outstanding communication, and the ability to multitask in a serene, high-end environment. Weekend and holiday availability is preferred.