Luxury Spa Guest Experience Specialist

sanmanuel; Highland (CA); On-site; USD 35,000 - 55,000; Full time

Job summary

San Manuel Spa is seeking a Spa Room Specialist to guide guests through their spa experience, maintain cleanliness, and uphold service standards.

This role supports spa consultants, prepares treatment rooms, ensures locker-room readiness and guest safety in a fast-paced casino spa environment, with weekend and holiday availability. A passion for hospitality, discretion, and teamwork is essential to create a memorable guest experience.

Qualifications

• High School diploma or GED is required.

Responsibilities

• Greets guests with professional service and guides them to spa amenities.
• Familiarizes guests with locker room and grooming areas.
• Prepares treatment rooms and tools; ensures sanitation.
• Replenishes treatment products and maintains stock.
• Ensures locker room readiness and guest locker compliance.
• Delivers personalized service to create a memorable guest experience.
• Upholds policies and SOPs; manages day-to-day spa operations.

Skills

Communication skills

Guest service

Discretion with confidential info

Education

High School diploma or GED

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

San Manuel Spa is seeking a Spa Room Specialist to guide guests through their spa experience, maintain cleanliness, and uphold service standards.

This role supports spa consultants, prepares treatment rooms, ensures locker-room readiness and guest safety in a fast-paced casino spa environment, with weekend and holiday availability. A passion for hospitality, discretion, and teamwork is essential to create a memorable guest experience.