Luxury Spa Front Desk & Guest Services Specialist

Cleaver Dermatology & Aesthetics; Johns Creek (GA); On-site; USD 17,000 - 22,000; Part time

Job summary

Cleaver Dermatology & Aesthetics in Johns Creek, GA seeks a friendly Front Desk Receptionist to greet guests, answer calls, book appointments, and process check-ins and payments in a luxury spa setting.

The role is part-time with potential to become full-time; requires detail orientation, multitasking, excellent customer service, basic math, and weekend availability; familiarity with spa booking software and strong computer skills are a plus.

Qualifications

• Must be detail-oriented and able to multi-task.
• Experience in luxury, fast-paced environment.
• Excellent customer service and communication skills.
• Basic math skills.
• Friendly, outgoing personality and teamwork.
• Weekend availability.
• Excellent computer skills.
• Familiarity with spa booking software.

Responsibilities

• Greet guests upon arrival and acknowledge them as they enter or leave the spa.
• Answer phone calls and provide service descriptions, hours, and promotions.
• Accurately book, change, and cancel spa appointments.
• Check guests in/out and process payments according to policy.
• Promote spa treatments, services, sessions, and retail.

Skills

Detail orientation

Multi-tasking

Customer service

Basic math

Friendly personality

Communication skills

Team player

Weekend availability

Tools

Spa Booking Software

Job description

Cleaver Dermatology & Aesthetics in Johns Creek, GA seeks a friendly Front Desk Receptionist to greet guests, answer calls, book appointments, and process check-ins and payments in a luxury spa setting.

The role is part-time with potential to become full-time; requires detail orientation, multitasking, excellent customer service, basic math, and weekend availability; familiarity with spa booking software and strong computer skills are a plus.