Front Office Coordinator

dermani MEDSPA®; Atlanta (GA); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Bonus based on performance

Dental insurance

Job summary

dermani MEDSPA® in the Atlanta area is seeking a highly motivated full-time front office coordinator to support two locations, Buckhead and Sandy Springs. The role centers on client hospitality, POS duties and membership engagement at a busy medspa.

You will greet clients, drive membership sales, collect payments, confirm appointments, answer calls, and schedule clients for the team, while staying organized and service-focused. This is a fast-paced, customer-centric environment with incentives.

Qualifications

• 3 yrs+ Front Desk Experience preferred (medical preferred).
• Extremely organized with attention to detail.
• Ability to use multi-provider scheduling system.
• Knowledge of laser and esthetic treatments and cosmetic injectables preferred.
• Strong Sales/Customer Service experience.

Responsibilities

• Greeting clients and providing a warm welcome.
• Membership sales and collecting payments.
• Confirming appointments and taking calls.
• Scheduling clients for the team and gathering paperwork.
• Maintaining client and appointment records and inventory.

Skills

Front desk experience

Customer service

Sales

Scheduling

Communication

Detail-oriented

Tools

Scheduling software

Job description

Benefits:

• Health insurance
• Paid time off
• Bonus based on performance
• Dental insurance

We are looking for a highly motivated full- time front office coordinator to be a part of our growing medspa! This position would be serving two of our locations. Buckhead and Sandy Springs. Our front desk coordinator is at the heart of our office and involves extensive customer service, multitasking and communication skills. We are a busy medical spa that is seeking a new team member to work in our Buckhead office. Responsibilities would include, but not limited to: greeting clients, membership sales, collecting payments, confirming appointments, taking calls and scheduling clients for our team, etc. Being an energetic team member that is detail oriented and has a strong work ethic is a must. Sales incentives and benefits provided. Hours of operation are M-F 9:00am-7:00pm, Sat. 9:00am-5:00pm.

Full Time Position Qualifications:

• 3 yrs + Front Desk Experience Preferred (medical preferred)
• Extremely organized with attention to detail
• Ability to use multi provider scheduling system
• Knowledge of laser and esthetic treatments as well as cosmetic injectables preferred
• Team player attitude
• Strong Sales/Customer Service experience
• Answer Phones in a Professional Manner
• Greet Clients and provide them with a warm welcome
• Provide individualized attention to clients and have extensive knowledge of their membership plan
• Schedule appointments with accuracyGather paperwork for clients to organize it into our online software system.
• Keep track of clients and their appointments
• Keep inventory records

-Commission on Product sales and membership sales too!

Job Type: Full-Time

Salary: $12.00 to $15.00 /hour + Bonus Incentives + Benefits