Spa Receptionist & Patient Experience Specialist

Dermatology Solutions Group: AL . FL . GA . MS; Panama City (FL); On-site; USD 28,000 - 36,000; Full time

Job summary

Dermatology Solutions Group, LLC is seeking a Receptionist (Spa) to ensure a smooth front office, assist providers in the back office for cosmetic procedures, and create a welcoming patient experience. You will manage scheduling, payments, and daily operations with a positive, professional attitude.

Ideal candidates have at least one year of customer service experience, strong computer skills (Word/Excel), and the ability to work independently or in a team.

Qualifications

• Excellent oral and written communication skills.
• Teamwork and positive, patient focused attitude.
• Motivated and energetic with friendly professional demeanor.
• Able to multi-task, detail oriented, and organized.
• Good communication with patients, staff and providers.

Responsibilities

• Provides the highest level of customer service.
• Creates a calm and welcoming atmosphere for patients.
• Manages multi-line phone system and scheduling.
• Fully handles patient scheduling process.
• Balances daily cash and prepares bank deposits.
• Supports spa promotions and events.

Skills

Customer service

Communication

Teamwork

Multi-tasking

Professional attitude

Independent work

Education

Associate’s Degree

Tools

Microsoft Word

Microsoft Excel

Job description

Dermatology Solutions Group, LLC is seeking a Receptionist (Spa) to ensure a smooth front office, assist providers in the back office for cosmetic procedures, and create a welcoming patient experience. You will manage scheduling, payments, and daily operations with a positive, professional attitude.

Ideal candidates have at least one year of customer service experience, strong computer skills (Word/Excel), and the ability to work independently or in a team.