Part-Time Front Desk & Guest Concierge – Med Spa

Indulgence Aesthetics; Lowell (MA); On-site; USD 20,664,000 - 30,307,000; Part time

Job summary

Indulgence Aesthetics Wellness & Med Spa seeks a friendly Front Desk Receptionist to greet clients, manage scheduling, educate on services, and process payments. Prior front desk or spa experience is preferred; familiarity with Vagaro or Mindbody is a plus. Part-time hours with compensation discussed at interview.

The role focuses on delivering exceptional customer care, ensuring a serene lobby, and supporting providers to maintain a high-end experience for every guest.

Qualifications

• Excellent communication and multitasking skills.
• Passion for skincare and wellness.
• Experience in front desk, hospitality, or spa settings is preferred (medical spa a plus).
• Familiar with booking software such as Vagaro or Mindbody.

Responsibilities

• Greet and check in clients in a professional, friendly manner.
• Manage phone lines, appointments, emails, and all scheduling.
• Educate clients on services, packages, and spa policies.
• Process payments, forms, and maintain a polished front desk.
• Support providers and keep the spa calm, organized and welcoming.

Skills

Communication

Multitasking

Hospitality

Customer service

Tools

Vagaro

Mindbody

Job description

Indulgence Aesthetics Wellness & Med Spa seeks a friendly Front Desk Receptionist to greet clients, manage scheduling, educate on services, and process payments. Prior front desk or spa experience is preferred; familiarity with Vagaro or Mindbody is a plus. Part-time hours with compensation discussed at interview.

The role focuses on delivering exceptional customer care, ensuring a serene lobby, and supporting providers to maintain a high-end experience for every guest.