Spa Front Desk Specialist - Guest Services & Booking

CLEAVER MEDICAL GROUP PC; Johns Creek (GA); On-site; USD 31,000 - 40,000; Full time

Job summary

CLEAVER MEDICAL GROUP PC in Johns Creek, GA is seeking a Front Desk Receptionist for the spa. The role involves greeting guests, managing bookings, and processing payments for services.

The position is full-time with potential to become full-time; weekend availability and excellent customer service are required. Training and staff collaboration are emphasized in a fast-paced luxury spa environment.

Qualifications

• Minimum 1 year of front desk or customer service experience.
• Detail-oriented with multi-tasking in a luxury spa.
• Excellent communication, listening and computer skills; weekend availability.

Responsibilities

• Greet guests on arrival and check them in.
• Book, modify, or cancel spa appointments.
• Answer phones and provide treatment information.
• Process payments and maintain guest records.
• Promote spa services, packages, and promotions.
• Maintain a clean, organized work area and stock.

Skills

Detail-oriented

Multi-tasking

Customer service

Basic math

Friendly

Communication skills

Team player

Weekend availability

Tools

Spa Booking Software

Job description

CLEAVER MEDICAL GROUP PC in Johns Creek, GA is seeking a Front Desk Receptionist for the spa. The role involves greeting guests, managing bookings, and processing payments for services.

The position is full-time with potential to become full-time; weekend availability and excellent customer service are required. Training and staff collaboration are emphasized in a fast-paced luxury spa environment.