Luxury Spa Front Desk & Guest Experience Specialist

AIRE Ancient Baths Copenhagen

New York (NY)

On-site

USD 23,000 - 32,000

Full time

14 days+

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Benefits offered by this job

Health insurance

PTO

Sick days

Growth opportunities

401K savings

Commuter benefits

Complimentary bath experience

Employee discounts

Referral program

Job summary

AIRE Ancient Baths Copenhagen in Tribeca, NY seeks a Front Desk Attendant/Spa Receptionist to warmly welcome guests, check them in/out, and guide them through their spa experience. You will uphold luxury standards, handle cash, and respond to inquiries with a high level of service.

Experience in hospitality is required, with preference for luxury or spa settings. Proficiency in Microsoft Office and bilingual abilities (English/Spanish) are a plus; reliable scheduling and strong communication are

Qualifications

Experience providing direct customer service in the hospitality industry is required.
Experience in a luxury business and/or spa is preferred.
Proficient in Microsoft Office.
Punctual, reliable, and flexible with scheduling according to business needs.
Organized and capable of following detailed instructions.
Being bilingual (English and Spanish) is a plus.

Responsibilities

Warmly welcome visitors and clients for appointments and set the tone for the client experience.
Check in clients and guide them through the start of their journey; check out after sessions and manage cash handling.
Answer inquiries with coherence and completeness based on company knowledge.