Luxury Spa Attendant & Guest Experience Lead

AIRE Ancient Baths; New York (NY); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Healthcare

PTO 5 days

Sick days

Growth opportunities

401K

Commuter benefits

Free bath access

Employee discounts

Referral bonus

Blink discounts

Team culture

Job summary

AIRE Ancient Baths on the Upper East Side is seeking a Spa Attendant/Link to guide guests through baths and massage experiences, check in clients, and coordinate with massage therapists to ensure smooth flow.

Bring prior spa or hospitality hosting experience, a friendly, proactive attitude, and the ability to multitask in a fast-paced environment. Perks include health insurance, PTO, sick days, 401K, commuter benefits, and staff discounts.

Qualifications

• Experience in spa or hospitality hosting is preferred.
• Strong customer service mentality and personable demeanor.
• Able to multitask, stay calm under pressure, and manage reservations.

Responsibilities

• Greet clients and provide a tour of the facility.
• Coordinate treatments based on therapists' schedules.
• Guide clients from baths to massages and communicate preferences.
• Tend to client needs during their stay and follow up as necessary.

Skills

Customer service

Team player

Attention to detail

Multitasking

Scheduling flexibility

Reservation systems

Hospitality experience

Tools

Reservation systems

Job description

AIRE Ancient Baths on the Upper East Side is seeking a Spa Attendant/Link to guide guests through baths and massage experiences, check in clients, and coordinate with massage therapists to ensure smooth flow.

Bring prior spa or hospitality hosting experience, a friendly, proactive attitude, and the ability to multitask in a fast-paced environment. Perks include health insurance, PTO, sick days, 401K, commuter benefits, and staff discounts.