Luxury Spa Front Desk & Guest Concierge (PT)

BIOLOGIQUE RECHERCHE; Los Angeles (CA); On-site; USD 42,000 - 60,000; Full time

Job summary

BIOLOGIQUE RECHERCHE in Los Angeles is seeking a Client Advisor to be the face of our spa and retail floor, delivering gracious hospitality and seamless support to guests and staff. You will ensure a world-class front-of-house experience aligned with our luxury brand standards from arrival to departure.

You’ll actively promote retail products, maintain merchandising standards, manage inventory, assist with opening/closing procedures, and support daily spa operations to keep the guest journey

Qualifications

• Minimum two years in roles where high performance is essential (retail, guest service, or admin).
• Luxury or wellness environment experience preferred.
• Familiarity with spa scheduling software required (Mindbody/Booker/Zenoti).
• Proficient with POS systems, spa scheduling platforms, and MS Office.

Responsibilities

• Greet guests and manage check-in/check-out with elegance and discretion.
• Answer calls, manage bookings, and respond to guest inquiries.
• Promote retail products and help meet sales targets.
• Open/close procedures and secure the facility, ensuring readiness for business.
• Maintain spa software and guest records for seamless operations.

Skills

Guest service

Retail sales

Hospitality

Communication

Organization

Team coordination

Education

High school diploma

Hospitality/wellness/business coursework

Tools

Mindbody

Booker

Zenoti

Job description

BIOLOGIQUE RECHERCHE in Los Angeles is seeking a Client Advisor to be the face of our spa and retail floor, delivering gracious hospitality and seamless support to guests and staff. You will ensure a world-class front-of-house experience aligned with our luxury brand standards from arrival to departure.

You’ll actively promote retail products, maintain merchandising standards, manage inventory, assist with opening/closing procedures, and support daily spa operations to keep the guest journey