Luxury Showroom Operations & Client Experience Coordinator

Balani Custom Clothiers; Houston (TX); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Life Insurance

Job summary

Balani Custom Clothiers in Houston seeks a meticulous Client Services, Merchandising, and Operations Coordinator to steward luxury client experiences and daily showroom operations. You will welcome guests, coordinate appointments, and manage VIP events while maintaining flawless inventory and records.

The role requires 2+ years in high-end admin/hospitality, a detail-driven mindset, and fluency with CRMs, Google Suite, and AI tools to support a fast-growing luxury retail team.

Qualifications

• 2+ years of experience in high-end admin, hospitality, or front-of-house operations.
• Relentless attention to detail and pride in flawless execution.
• Tech fluency with CRM systems, Google Suite, Microsoft Office, and AI tools.
• Refined professionalism in a luxury environment.
• Growth mindset with initiative and willingness to learn luxury retail operations.

Responsibilities

• Elevate the client experience: Welcome guests, manage inquiries, and schedule appointments.
• VIP event planning & support: Plan high-touch events, assist with local marketing, and manage showroom projects.
• Showroom logistics: Coordinate garments, track inventory, and work with vendors for quality.
• Merchandising & presentation: Maintain a pristine showroom, fully stocked with inventory and supplies.
• Showroom operations: Maintain client records in CRM and manage daily communications.

Skills

CRM proficiency

Google Suite

Microsoft Office

AI tools

Attention to detail

Hospitality experience

Front-of-house

Luxury retail

Job description

Balani Custom Clothiers in Houston seeks a meticulous Client Services, Merchandising, and Operations Coordinator to steward luxury client experiences and daily showroom operations. You will welcome guests, coordinate appointments, and manage VIP events while maintaining flawless inventory and records.

The role requires 2+ years in high-end admin/hospitality, a detail-driven mindset, and fluency with CRMs, Google Suite, and AI tools to support a fast-growing luxury retail team.