Luxury Showroom Coordinator & Client Experience Lead

Balani Custom Clothiers; Houston (TX); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Life Insurance

Job summary

Balani Custom Clothiers in Houston seeks a highly organized Client Services, Merchandising, and Operations Coordinator to be the face and heartbeat of the showroom. You will curate 5-star client experiences, oversee daily operations, and ensure flawless execution of luxury service.

The role requires 2+ years in high-end admin or front-of-house roles, sharp attention to detail, and proficiency with CRM tools, Google Suite, and AI-enabled workflows.

Qualifications

• 2+ years in high-end admin, hospitality, or front-of-house operations.
• Relentless attention to detail with organized approach.
• Proficient with CRM, Google Suite, Microsoft Office, and AI tools.

Responsibilities

• Elevate the client experience by welcoming guests, handling inquiries, and managing appointments.
• Plan and support high-touch VIP client events, local marketing efforts, and showroom projects.
• Coordinate showroom logistics, track inventory, and liaise with vendors for quality.
• Maintain a pristine showroom with inventory, accessories, and supplies.
• Manage client records in CRM and oversee daily showroom communications.

Skills

Client experience

Attention to detail

Hospitality mindset

CRM systems

AI tools

Tools

CRM systems

Google Suite

Microsoft Office

AI tools

Job description

Balani Custom Clothiers in Houston seeks a highly organized Client Services, Merchandising, and Operations Coordinator to be the face and heartbeat of the showroom. You will curate 5-star client experiences, oversee daily operations, and ensure flawless execution of luxury service.

The role requires 2+ years in high-end admin or front-of-house roles, sharp attention to detail, and proficiency with CRM tools, Google Suite, and AI-enabled workflows.