Boutique Assistant

Adecco Portugal; Costa Mesa (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

Luxury jewelry client seeks a Boutique Assistant to deliver an exceptional luxury client experience in a warm, polished boutique environment. This role supports front-of-house and back-of-house operations, ensuring seamless client journeys through hospitality, appointment support, boutique organization, and personalized service.

The ideal candidate remains calm under pressure, embodies emotional intelligence, and is passionate about delivering outstanding service in a fast-paced luxury retail

Qualifications

• Experience in luxury retail, hospitality, or client-facing environments.
• Strong interpersonal, communication, and organizational skills.
• Ability to stay composed in high-volume settings.

Responsibilities

• Create welcoming client experiences from arrival to departure.
• Support boutique traffic, appointments, and hospitality.
• Assist sales with prep, gift wrapping, and client services.
• Maintain boutique presentation and daily operations.
• Handle client requests with discretion and empathy.
• Contribute to a collaborative team while upholding luxury standards.

Skills

Luxury retail

Hospitality

Customer service

Client-facing

Job description

Luxury jewelry client is seeking a Boutique Assistant who will play a key role in delivering an exceptional luxury client experience by creating a warm, welcoming, and polished boutique environment. This position supports both front-of-house and back-of-house operations, ensuring seamless client journeys through hospitality, appointment support, boutique organization, and personalized service. The ideal candidate is calm under pressure, emotionally intelligent, highly professional, and passionate about providing outstanding service in a fast-paced luxury retail setting. Strong communication skills, attention to detail, and the ability to anticipate client needs are essential to fostering memorable experiences and long-term client loyalty.

Key Responsibilities

• Create a welcoming and elevated client experience from arrival through departure.
• Support boutique traffic flow, appointment coordination, and client hospitality.
• Assist sales teams with appointment preparation, product presentation, gift wrapping, and client services.
• Maintain boutique presentation standards and support daily operational needs.
• Handle client requests with professionalism, empathy, and discretion.
• Contribute to a collaborative team environment while upholding luxury service standards.

Qualifications

• Previous experience in luxury retail, hospitality, customer service, or a client-facing environment preferred.
• Strong interpersonal, communication, and organizational skills.
• Ability to remain composed and service-focused in high-volume situations.
• Professional, polished demeanor with a passion for hospitality and client care.