Luxury Showroom Design Consultant

The Shade Store; New York (NY); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Medical Benefits

401k with Company Match

Life Insurance & Short-Term Disability

Legal and Pet Insurance Plans

Employee Assistance Program

Product Discount

Job summary

The Shade Store is seeking a Design Consultant in our New York showroom. You will provide personalized design consultations, guide customers through product selections, and close sales while upholding the highest standards of service.

Join a team focused on exceptional customer experiences, in-home and showroom support, and collaboration with designers, architects, and contractors. Excellent communication and product knowledge are essential for success.

Qualifications

• 3–5 years in retail, design, sales, project management or customer service with a high-end experience.
• Proficiency in Outlook, Teams, and CRM systems (Salesforce, NetSuite) is preferred.
• Associate or bachelor’s Degree in a related field preferred or equivalent experience.

Responsibilities

• Provide expert design consultations and drive sales through showroom in-person, virtual, and in-home meetings.
• Explain benefits of custom products and nurture leads to meet sales goals.
• Develop relationships with designers, architects and contractors for collaboration.
• Coordinate with showroom peers and install teams to ensure a seamless customer experience.
• Participate in ongoing training to stay updated on products and technology.

Skills

Customer Engagement

Solution-Oriented

Product Knowledge

Proactive Communication

Sales Acumen

Attention to Detail

Technical Proficiency

Continuous Improvement

Education

Associate or Bachelor’s Degree

Tools

Salesforce

NetSuite

Microsoft Outlook

Teams

Job description

The Shade Store is seeking a Design Consultant in our New York showroom. You will provide personalized design consultations, guide customers through product selections, and close sales while upholding the highest standards of service.

Join a team focused on exceptional customer experiences, in-home and showroom support, and collaboration with designers, architects, and contractors. Excellent communication and product knowledge are essential for success.